TrueUSD Exposes Customer Information Due to Security Breach

TrueUSD Exposes Customer Information Due to Security Breach

TrueUSD customers have received an email warning about a security breach that may have compromised their personal identification information.

TrueUSD Exposes Customer Information

On the evening of October 16, 2023, TrueUSD, the issuer of TUSD - a stablecoin supported by Justin Sun and Binance - disclosed that it has been subject to a security breach by a third party, resulting in the exposure of personal identification information of some customers.

The leaked information includes:

  • Customers' full names, email addresses, and phone numbers (for customers registered between 2018-2019).
  • Customer addresses, date of birth, bank names, transaction history, and even on-chain wallet addresses.

According to an email sent to customers, the incident is likely related to TrueCoin, LLC (also known as TrueCoin) - the former management company of TrueFi (TRU). This entity provided banking services, customer registration, and managed TrueUSD's products until July 13, 2023.

TrueUSD customers have received an email warning about a security breach that may have compromised their personal identification information.

The email further stated that immediately upon notification, TrueCoin's cybersecurity and technical teams investigated to determine the extent of the breach and advised customers to closely monitor their personal accounts and report any suspicious activity.

"TrueCoin took swift action to prevent unauthorized access. TrueCoin's internal systems were not compromised."

TrueCoin informed TrueUSD on September 20, 2023, that a third-party provider had notified them of "an anomalous account change within TrueCoin's organization conducted by a compromised support provider." TrueCoin also noted that they have no logs indicating that the attacker downloaded, altered, or deleted personal information from their system.

The team behind the TUSD stablecoin issuer has also confirmed the information and asserted that "both the TUSD system and TUSD reserves were not affected."

Read more